Sign our petition to the Secretary of State for Transport, Mark Harper MP, below.

Dear Mark Harper MP,

We strongly oppose the proposed closure of the Stevenage Station ticket office. The closure of the Stevenage Station ticket office would impact the ability to buy tickets, plan future journeys, receive advice and assistance and navigate the station.

We oppose the closure of Stevenage Station’s ticket office due to:

• Availability of staff and assistance
  Having staff at a central identified ticket office provides passengers with confidence to know where to go to access assistance, information and advice. If staffing levels were reduced or existing ticket staff redeployed to ‘multifunctional roles’, this crucial point of contact would be lost. ‘Multifunctional staff’ may be beyond the ticket barrier; therefore, passengers would need to buy a ticket to access the service they require.
• Accessibility
  Closing the Stevenage Station ticket office will force passengers to purchase tickets through online booking or at Ticket Vending Machines (TVMs), many passengers will find this detrimental to their needs, including those who are elderly, disabled or have visual impairments.
• Safety and security
  Visible staff at the Stevenage Station ticket office are critical to passengers’ safety and security, providing a point of contact which could offer immediate help during an emergency.

We are calling on you to save Stevenage Station’s ticket office.